778-400-5600 info@paddlepoint.ca

Captain App

Captain App

The human layer for guided and group experiences.

Captain App supports guides, instructors, group leaders and field sessions without turning the role into a public paddler download.

PaddlePoint Captain portal shown on a laptop with guided paddle session context
Captain is the field surface for guided sessions, assets and human support.

Captain value in the field

Experience

Guided sessions

Captains help turn station rentals into lessons, groups, tours and higher-trust experiences.

Accountability

Session records

Field activity, attendance and notes can be connected to the operation instead of disappearing into chat threads.

Field

Asset awareness

Gear and field context stay tied to the session so operators can protect quality.

People

Onboarding

Profiles, languages, proof and role status make the captain layer credible to partners.

Support

Support escalation

Guided products have a human path for paddler questions and field issues.

Premium

Brand trust

Captains make PaddlePoint feel more accountable when the offer expands beyond self-service rentals.

A captain day feels different from self-service

01Profile approved

Identity, skill and readiness make the human layer credible.

02Session planned

Capacity, timing, waiver and station context are aligned.

03Paddlers briefed

The experience feels guided without becoming operationally messy.

04Session closed

Outcome, notes and quality signals return to the system.

Live modelSession layer
PeopleProfilesTrust before the group meets.
SessionRosterTiming, waiver, notes.
QualityClosureA guided product leaves memory.

Captain app features

Offer

Create experiences

Build guided paddles, lessons, group sessions and specialty products with clear duration and capacity.

Calendar

Schedule control

Open availability, block dates and keep the captain calendar aligned with station reality.

Safety

Digital waivers

Paddler waiver status stays visible before the session starts.

Station

Gear access timing

Captain-led sessions can coordinate gear access around the session start window.

Money

Earnings dashboard

Completed sessions, payout state and season progress are easy to understand.

Reputation

Performance tracking

Ratings, reviews, booking volume and repeat interest build a stronger profile.

Network

Multi-location

Strong captains can be connected to more than one station as the network grows.

Comms

Paddler communication

Reminders and booking context reduce manual back-and-forth before the session.

Captain business model

Captain App gives guides and instructors a professional booking layer without turning them into employees or pushing paddlers into informal payment flows.

  • Captains set their session offer and build a public profile.
  • Paddlers book through the PaddlePoint flow with waiver and payment handled cleanly.
  • Ratings, reviews and repeat bookings help strong captains earn trust.
  • PaddlePoint can earn from completed sessions rather than a monthly listing fee.
Captain share85%
Platform commission15%
Monthly listing fee0 CAD
Paddler trust layerWaiver + payment

Captain story for the website

The public story is simple: PaddlePoint can support more than unattended rentals. Guided and group products can be backed by approved people, session records and field visibility.

  • Useful for experiences, lessons, groups and partner programs.
  • Separate from the standard paddler download path.
  • Shown with anonymized or staged visuals only.
  • Presented as a premium human layer, not extra complexity.
Captain guiding a paddleboard group at sunset
Guided-session mood for future captain and experience content.

What partners understand

A partner sees that PaddlePoint can support events, groups, lessons and field accountability with the same brand discipline used for stations.

PeopleCaptain profilesIdentity, languages, proof and readiness.
SessionsGroup structureAttendance, timing, notes and paddler context.
AssetsGear awarenessEquipment context stays connected to field work.
QualityOperational memoryThe system can learn from real sessions.