We’re here — here’s how to reach us
Paddler support
Booking, station access, unlock, weather, late return, refund or receipt questions.
Host a station
Venues, marinas, cities and waterfront partners interested in a fixed station.
Franchise or delivery
Operators interested in fixed stations, delivery territories or repeatable watersports operations.
Captain partners
Instructors, coaches, guides, creators and ambassadors who can add trusted local experiences.
Clear message in, clear answer out.
These prompts guide your inquiry to the right place — no long form needed.
General inquiry
Name, email, station or city, booking date if relevant, and the question.
Partnership
Organisation, waterfront location, access type, zoning or permissions context, and preferred model.
Franchise
Region of interest, operating background, capital/asset readiness and target launch timing.
Captains
Experience, certifications if any, audience/community, city, session ideas and availability.
The right email gets you a faster answer
| Need | |
|---|---|
| Paddler support | support@paddlepoint.ca |
| General inquiry | info@paddlepoint.ca |
| Partner or host conversation | info@paddlepoint.ca |
| Franchise or operator conversation | info@paddlepoint.ca |
| Captain partner conversation | info@paddlepoint.ca |