The operating
system behind
PaddlePoint.
PaddlePoint HQ is the internal command centre for the entire network. Real-time visibility across every station, every booking, every Captain and operator — all from one platform powered by enterprise-grade business intelligence.
Built for PaddlePoint operations — and the franchise network
PaddlePoint HQ is the internal application used exclusively by PaddlePoint employees to oversee, manage, and scale the entire platform. It provides complete visibility across every station, operator, Captain, and rider in the network.
As the network grows, HQ scales with it — designed from the start for multi-region, multi-operator franchise management. The same intelligence layer that manages today’s stations will power tomorrow’s national and international expansion.
HQ is not available to partners or riders. It is the backbone that makes every other app perform.
All Operators
View every host and licensee, their location, revenue, and performance metrics.
All Captains
Monitor guide activity, earnings, ratings, and session volume network-wide.
All Riders
User management, booking history, support escalations, and account health.
All Bookings
Live view of every active, upcoming, and completed booking across the network.
Business intelligence at every level
HQ surfaces the right data at the right time — enabling PaddlePoint to support partners, optimise performance, and make confident expansion decisions.
Network-Wide Revenue
Real-time revenue aggregated across every station, broken down by location, app, model type, and date range.
Station Health Map
Visual map of the full station network. Flag underperforming locations, identify expansion opportunities, and monitor gear status remotely.
BI Tools
Built-in business intelligence tooling helps each partner extract maximum value from their data. Exportable reports for operators and Captains.
Alerts & Flags
Automated alerts for overdue returns, gear damage reports, booking anomalies, and operator SLA breaches.
Commission Reconciliation
Automated commission calculations and payment reconciliation across all partner types. Audit trail for every transaction.
Seasonal Forecasting
Historical booking data and demand patterns used to forecast seasonal performance and guide station-level inventory decisions.
Built to grow with the network
Multi-Region Ready
HQ is architected for national and international expansion. New regions and franchise zones are added with no platform rebuild required.
Modular Station Management
Add or remove locker units, adjust station configuration, and update gear inventory from HQ without on-site intervention.
Partner Lifecycle Tools
Onboarding flows, contract management, commission configuration, and upgrade-path tools for the full host-to-licensee journey.
Interested in the PaddlePoint platform?
For franchise inquiries, white-label platform discussions, or investor information, get in touch with the PaddlePoint team.